Contact
One address, and a person on the other end
Put one of the subject lines below on it and it reaches the right place first time. Each link opens a message with the subject already filled in.
What to put in the subject line
A walkthrough on plans you already know
The honest way to evaluate this: live rankings over a book you can verify, so you can check the output against your own judgment before anything is agreed.
Subject: Walkthrough requestPricing and scope
Which tier fits, and what a scoped plan universe means for your book — that is the part that sets your Firm band, and it is worth scoping properly rather than guessing high. List prices are published; what you get by asking is the scoping conversation, not a quote sheet.
Subject: PricingAccess and accounts
Sign-in trouble, adding people from your firm, changing your persona, watchlists that are not behaving.
Subject: Account supportCorrections
A plan, a figure or a score that looks wrong. Send the plan, the field and the value you believe is right. We check it against the panel and tell you either way — including when the error turns out to be in the filing itself.
Subject: Data correctionMethod and validation
How an outcome is defined, why a gate failed, what the absence lift is scored on, or how the lineage resolver classifies a disappearance. These are good questions and they get real answers.
Subject: Method questionLicensing and redistribution
Putting scores in front of your own clients, embedding them in your product, academic use, or quoting us at more than a sentence or two.
Subject: Licence requestPrivacy and data requests
Access, correction, deletion or export of the personal information held about you. The privacy policy lists exactly what that is.
Subject: Privacy requestSecurity disclosure
A vulnerability report. Send it before publishing it and it will not be treated as an attack.
Subject: Security disclosureWhat we cannot help with
Fin360AI is a business research product about retirement plans as institutions. It holds no participant accounts and no individual retirement records, and it cannot look up, change or discuss anybody’s balance, contribution, loan or distribution. If you are a participant in a retirement plan with a question about your own money, your plan administrator or your employer’s benefits team is the only place that can answer it. We also do not give investment, legal, tax or fiduciary advice; the disclaimer explains why in detail.
Who operates Fin360AI
- Legal entity
- Infinidatum LLC, a Connecticut limited liability company
- Governing law
- State of Connecticut, United States
- Notices and legal
- admin@infinidatum.net
A postal address and a telephone number are not published because there is no staffed office or phone line to publish. Printing one that nobody answers would be worse than the omission. Written notice under the Terms is given by email to the address above.